Centrelink — Local Government Office in Penrith

Reviews of Centrelink

• Alexander

  Added 2016.02.26

  I have been waiting on line for the past 34 mins. to speak to a human at centrelink. I have tried 132717 and it is continuously busy.
• Gabriel

  Added 2016.02.13

  I want information about carers and all I get is taxation blurb ring anybody who will answer the phone
• Hayden

  Added 2015.07.23

  How frustrating is the phone service..cant deal with the waiting time n on hold times to find out that they put me onto someone that don't deal with my issue..grrrr!!! Back on hold n waiting..grrr!!!
• Bryan

  Added 2015.06.23

  some staff gotta stop being so rude.
• Grace

  Added 2015.06.08

  To whom it may concern,
• Connor

  Added 2015.04.14

  needs a lot better customer service.
• Landon

  Added 2015.01.17

  and less wait time... try fire & hire more.
• Sophia

  Added 2014.10.10

  I have never managed to speak to an actual person by calling. My tally of waiting on the phone sits at eight or nine hours . The main phone number is always busy and all other numbers IF i get through at all go onto call waiting - anything from forty minutes upwards of waiting - only for the call to be mysteriously dropped. Going in is better at least. Waiting in the office will get your existence acknowledged and the staff are nice but still our claim was bungled for WEEKS before we got any help. We were down to our last scraps of money and had been in every day for a week. God help you if you have mobility, extreme anxiety or fatigue issues, I can only imagine how hard it would be then! Which is ironic really since people with disabilities or problems are meant to be HELPED by this system. Get it together centrelink!
• Gabriel

  Added 2014.02.15

  & pick up the phone aye
• Diego

  Added 2013.05.10

  Frustrating is an understatement....